Shipping & Returns/Terms of Service

 

All items are shipped with Australia Post.  Tracking will be included where an email is provided.

Orders completed before 12pm AEDT Monday - Friday incur same-day dispatch.  Orders placed after 12pm AEDT Monday - Friday, or on Saturday/Sunday/public holidays, will be despatched the next business day.

RETURNS

In the unfortunate event you need to return a product please ensure the following.

  • Returns must be brand new, factory sealed in original packaging and unused.
  • There are no returns on any Special Order Items or Air Cylinders which have been stamped.
  • Returns must be received within 30 days of placing your order.
  • Returns must include original order ID

If your item is eligible for return, please contact us at sales@ immediately. 

If you have received an incorrect or faulty item with your order, please notify us immediately so we can get your item corrected

Note: Returns take between 3-5 business days for completion.

TERMS OF SERVICE:

Please read the following "Terms and Conditions of Use" carefully before using this website. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law.

Copyright

The entire content included in this site, including but not limited to text, graphics, site design, logos, icons, images or code is copyrighted as a collective work under Australian and other copyright laws, and is the property of the current owner of this website. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. Any other use, including but not limited to the reproduction, distribution, display, modification, republishing, uploading, or transmission of the content of this site is strictly prohibited, unless authorized in writing by the owner of this site. You further agree not to change or delete any proprietary notices from materials downloaded from this site. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in legal action.

Trademarks and Intellectual Property

All trademarks, service marks and trade names used in the site are trademarks or registered trademarks. The use of any trademark or service mark without the express written consent of the owner is strictly prohibited.

Disclaimer and Limitation of Liability as to Shipping Errors

In the event whereby an error occurs. Every effort will be made to verify the cause of the error and correct it as soon as practicable. If the error is ours we will ship the item to you at no charge using the most efficient shipping method available.

Warranty Disclaimer

This site and the materials and products on this site are provided as is. Many of the products on the site come with a manufacturer warranty. Warranty issues are handled according to manufacturers policy. If you are concerned with the warranty of a particular item, contact the manufacturer prior to purchasing the product. This site does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The owner and parties represented by this site do not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

The operators, owners, partners and parties represented by this site expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose and shall not be liable for any special or consequential damages that result from the use of or the inability to use, the materials on this site or the performance of the products. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event a product is listed with an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, This site shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, a credit will be applied to your credit for a refund to the value of the cancelled item.

Shipping

Please refer to Shipping section

Returns

Please refer to Returns section

Special Order

Request are made for many custom items which may not be standard stocked items. These items are built to order and are built or ordered in specifically for that customer to accommodate their request. All sales for these items are final. This site does not stock these items on hand and instead orders these items to be custom built or ordered-in, the moment that an order is placed for that item. Because of this process, orders can take anywhere from 2-4 weeks until they are shipped to Australia. There are no returns, cancellations, or refunds on any SPECIAL ORDER items or requests. If a SPECIAL ORDER item is defective then please contact the manufacturer directly for assistance.

Free Products

On some products offered for sale, we may choose to include free promotional items. If a promotional item runs out of stock, it may be substituted with something equivalent to the listed item. Since it is a free promotional item, we are unable to ensure the item listed is exactly what you will receive.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. This site reserves the right at any time after receipt of your order to accept or decline your order for any reason. This site, reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Goods and Services Tax (GST)

GST is included in the prices displayed.

Service and Support

All requests for technical service and support shall be made directly to the manufacturer in accordance with their terms and conditions. This site also hosts tools and information that may assist a customer. Service of a product should only be conducted by a competent person.

Terms & Conditions

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by this site without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Miscellaneous/Jurisdiction and Venue

Your use of this site shall be governed in all respects by the laws of the state of Victoria, Australia. Convention on contracts for the international sale of goods.

Parental Liability

Parents and guardians are fully liable for their minor's purchases made online:

Any online purchase made by a minor under the age of 18 shall be imputed to the parent or guardian having custody and control of the minor and parent or guardian will be held severally liable for any said purchase up to the maximum retail value of the purchase plus any additional costs for shipping.

The joint and several liability of the parent or guardian having custody and control of a minor under this subdivision shall be responsible for all expenses incurred including that of return shipment and any and all restocking fees should any be incurred at the maximum rate of 15% for any used items with regard to some items being forfeited and non-refundable/exchangeable/returnable such as paintballs. Please see terms of use for list of non-refundable/exchangeable/returnable items.

The maximum liability imposed by this section is the maximum liability authorized under this section at the time that the act of willful misconduct by a minor was committed.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including employees, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

This site does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, this site is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, this site reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to this site in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless the owners of this site, its officers, directors, employees, agents, partners and affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, this site may link to sites operated by third parties. However, even if the third party is affiliated with this site, this site has no control over these linked sites, all of which have separate privacy and data collection practices, independent of this site. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, this site seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Sale of Product and limitations.

Various products listed for sale on this site are classified as "firearms" or "firearms parts or accessories" and may require permits of acquisition or a permit or license to purchase such products. Customers must be aware of their legal obligations before ordering product. Customers are responsible for any costs incurred in placing orders for product which cannot be legally fulfilled at the time of sale.